CIO Insider

CIOInsider India Magazine

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Answer to Your Pandemic Problems Lies in IT

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Sujith Vasudevan, Managing Editor

The sudden acceleration of the IT industry during the pandemic was a blessing in disguise. As a result, today, anything and everything IT has a lucrative market. But don’t be mistaken; the IT services organizations can’t take it for granted. Making this mushrooming market opportunity remain intact even after the rains is still a tough task and it is largely dependent on the customer experience provided.

A recent report by Market Research Future (MRFR) predicts that the IT Infrastructure Services Market is likely to touch $120.15 Billion by 2025, growing at a CAGR of 11.1 percent. If IT services providers fancy a piece of this growing market, they will have to manifest a proposition that will satisfy the growing need of business to manage their IT infrastructure cost-effectively and to gain improved returns on their investment, while ensuring data security. Well, given the new norms of work from home, this won’t be a walk in the park for sure.

On the flip side, businesses need to comprehend the fact that the new norms are here to stay at least in a partial way and they need to find permanent solutions to their operational problems triggered by the pandemic. Professional help is inevitable.

That’s exactly why IT services providers need to adapt to the new requirements of organizations as well as their employees and come up with innovative solutions and service models. For instance, they need to find innovative ways to help businesses limit expenses related to hardware acquisition, and deployment of on-premise cloud services. In this issue, we are unfolding the stories of some of the most promising IT services providers, who have been quick to adapt to the latest trends & requirements.

Do let us know your thoughts.

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