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Crafting Robust Methodologies for Seamless RPA Implementation

Ravi Sharma, Head IT, Wanbury Limited

Ravi Sharma has over 35 years of extensive experience across diverse industries including FMCG, non-ferrous metals, textile, oil and gas. Presently, he is serving as the Head of IT Security at Wanbury Limited, a prominent pharmaceutical company. Throughout his tenure spanning five years at Wanbury Limited, Ravi has demonstrated expertise in steering IT security operations within the pharmaceutical domain. His multifaceted career trajectory encompasses a wealth of knowledge and leadership across various verticals, consolidating his proficiency in navigating the intricate landscapes of technology and security across industries.

Reaping Optimal Benefits Out of RPA
When assessing suitable business processes for RPA implementation, several factors warrant consideration. RPA, as a burgeoning technology, offers significant advantages in optimizing time-consuming processes, such as invoice payments. These processes, particularly affected by the volume of documents, often pose efficiency challenges. Furthermore, RPA serves as a pivotal enabler in streamlining such operations, significantly enhancing the efficiency of the department involved.

To ensure scalability and flexibility in RPA implementations, several crucial considerations should be prioritized. RPA does offer a subset of digital solutions, but it does have its own limitations. So to comprehend this, adequate resource allocation is paramount, encompassing computational power, storage capacity, and available hardware to effectively handle document processing requirements.

RPA occupies a significant position within the broader technology stack, complementing and augmenting other technologies such as AI and machine learning. The synergy between RPA, AI, and machine learning holds substantial promise across various sectors, including manufacturing, where time-consuming processes often exist. Machine learning and AI offer substantial benefits in optimizing these manufacturing procedures. Integrating these technologies with RPA presents added advantages for industries. However, it's

crucial to acknowledge the potential challenges, especially concerning legacy equipment in beneficiary areas. Upgrading these older machines becomes imperative to fully leverage the latest technologies and provide organizations with enhanced data for more informed decision-making processes.

Making Team Acquainted With Advanced Technologies
Ensuring the IT team possesses the requisite skills to effectively manage and sustain RPA solutions is a critical challenge tied to evolving technologies. Often, organizations face implementation hurdles and lackluster outcomes due to insufficiently trained personnel. This scarcity of skilled manpower hampers both the advancement and day-to-day operations of these technologies. Consequently, prioritizing continuous training and upskilling initiatives becomes paramount. Investing in comprehensive training programs geared towards the latest technologies is imperative to equip employees with the necessary expertise to navigate and maximize the potential of RPA solutions.

Ravi Sharma offers insightful advice to upcoming CIOs, emphasizing the need to thoroughly understand the technology landscape. His counsel revolves around refraining from imposing solutions on the business but rather delving into the intricacies of business requirements. Ravi suggests tailoring solutions that precisely align with specific objectives of the organization, ensuring a more effective and purpose-driven approach to technological implementations.

The synergy between RPA, AI, and machine learning holds substantial promise across various sectors, including manufacturing, where time-consuming processes often exist.

In addressing the readers, Ravi Sharma highlights the paramount importance of thorough planning in the post-COVID era, where digital transformation and cloud migration have surged in significance. His advice revolves around exercising caution before carrying out technological transitions; rushing into cloud migration without a comprehensive assessment has resulted in companies retracing their steps. Similarly, Ravi advises being discerning about digitizing documents, stressing that not every piece of information warrants digital displacement. Furthermore, Ravi draws an analogy, likening digitalization to plastic - omnipresent yet necessitating responsible usage. Additionally, he advocates prioritizing security measures during the digitization process to prevent vulnerabilities to cyber threats. Ravi presses on the significance of meticulous planning, asserting that well-thought-out strategies will inherently demonstrate their efficacy, while insufficient planning may lead to unforeseen challenges.

“In my experience, business leaders demonstrate a solid awareness of technology, especially regarding RPA. While they might not possess the technical know-how for implementation or understand its nuanced benefits, they do recognize its existence and potential. They often approach the IT department with queries about how RPA can benefit their specific department or processes. Consequently, it becomes a collaborative effort to identify which departmental processes could benefit from automation. Business leaders' understanding and support are instrumental as they prioritize efficiency enhancements, ultimately benefiting both the department and the overall company,” concludes Ravi Sharma, Head IT at Wanbury Limited.

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