| |December 20199WITH THE ADOPTION OF EMERGING TECHNOLOGIES LIKE AI, IOT AND AR, ORGANIZATIONS ARE ALREADY ON THEIR JOURNEY OF DIGITAL TRANSFORMATION3. AI Fluency ­ AI will compliment and augment human capabilities rather than replace them, and AI fluent workers will use their skills to manage workflows, accomplish tasks and make sense of all the data we collect. A deep understanding of AI and human and machine systems will unlock human po-tential and set workers apart.The Digital Divide in the WorkplaceIn any multi-generational workforce, there will be a digital divide at the workplace. This is the first time that there are four generations working together. Al-though Gen Z employees are digital natives and tech savvy, there is a learning gap between the Gen X and Gen Y. To bridge that gap, it is imperative that orga-nizations focus on re-skilling and up-skilling their employees. While the Gen X could help Gen Y with soft skills training, the Gen Y could mentor them with digital skills. According to the GenZ survey by Dell Technol-ogies, Gen Z is confident about their tech skills but unsure about their readiness for the workforce. Meanwhile, senior professionals worry they'll be outpaced by Gen Z. Interestingly, the study also highlights that by 2020, 20 percent of the multigen-erational workforce will comprise Gen Z. As with any period of great change, there will be complexities to overcome. IFTF outlines three key dilemmas we must navigate over the next decade in order to fully reap the benefits of human-machine partnerships: Digital skills gap - as evaluation prac-tices change and new methods of discovering talent emerge, organizations will need to re-skill experi-enced workers while simultaneously empowering a new generation of workers. According to 4.600 busi-ness leaders from 40+ countries in a research con-ducted by Dell Technologies & Vanson Bourne, 58 percent agree that they'll struggle to provide equal opportunities to multiple generations of workers. Additionally 60 percent believe all employees will need to become experts in technology by 2030In order to survive the era of human-machine col-laborations, business leaders should leverage their knowledge to help train their employees so that they are ready for the future workforce and can provide a superior end-user experience.Digital transformation has changed traditional ways of doing business and given rise to various new business models that couldn't have been imagined a few years ago. To support the needs of a business model where several employees are working from different geographical areas, video conferencing can be an effective and economical option. Virtual meetings saves a lot of time in commute and import-ant documents or files can be shared and viewed in real-time. For small business owners, it is cost ef-fective, helps reduces expenses and is environment friendly. In remote areas where conveyance is scarce or when weather makes commuting untenable, em-ployees can login from the comfort of their homes.Technology has helped define human experience for centuries. By 2030 the partnership between peo-ple and machines will become deeper and more im-mersive than ever before. With the adoption of emerging technologies like AI, IoT and AR, organi-zations are already on their journey of digital trans-formation. And every organization will be powered by data, running in a multi-cloud world. Moderniz-ing your infrastructure, inspiring your workforce, securing your data and redefining how you build and deploy software will lay the groundwork for your digital future, today. Dell Technologies is ready to support your ­ IT transformation, Workforce Transformation, Security Transformation and Ap-plication Transformation.
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