| |September 20207220830241428expert opinionCxO speaksCIO speakslast CommentSmartBots Are the Future of CommunicationHow Machine Learning in CRM and Chat Can Revolutionise Customer SupportArtificial Intelligence & Automation ­ Your Recipe for Success"Customer First", are we missing on this in our digital deliveryMarket of One: From `One for All' to `All for One'Navigating the New Normal: How Brands Can Re-strategise to Create Meaningful Experiences for Consumers Subrat Parida, Founder & CEO, racetrackSheshgiri Kamath, Co-Founder & CEO, Kapture CRMSunil Mehra, VP-Cloud Platform, Oracle IndiaAsish T Karunakaran, CIO, Vidal HealthRohit Pandharkar, Head- Data Science and Harit Agrawala, Data Scientist, Mahindra GroupVipin Pungalia, Director, Professional Segment, Sennheiser IndiaCONTRIBUTORS
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