| |November 20179emerging trends with the potential for significant impact on the organizations in few years are as follows:-Peer to Peer Platforms (P2P):Though at its infancy, we see a few online marketplaces that match the demand and supply directly mainly in the lending space. There are innovations happening in P2P currency domains as well. Rise of the mobile Internet: By 2016 about 2 billion smartphones will be in use worldwide. About 170 billion apps were downloaded in 2014 and this number is growing rapidly. This is transforming the product and service delivery and opening up new possibilities. Revolution in digital payments is giving a huge fillip to mobile commerce and reducing entry barriers. Personalized CustomerExperience: Digital Relationships with use of mobile computing, social network and context based services is helping deliver more personalized interactions and offerings. Collaboration: Increasing use of seamless collaborative tools into business process will be used similar to usage of social technologies like Facebook and Twitter and video tools like Skype and Google+ Hangouts in personal space. This will enhance productivity and make work processes more engaging and social. Digitally connectedworld: Cars, homes and appliances using sensors and Internet of Things (IoT) will start connecting every aspect of our lives. Phones and wearable devices are now part of an expanded computing environment. People and devices will be communicating, transacting and negotiating with each other. The lines between real and digital will start merging.Smart Machines & ArtificialIntelligence: With the rapid pace of technological change we are seeing development of autonomous vehicles, advanced robots, virtual personal assistants and smart advisors. It is expected that Artificial Intelligence will evaluate investment opportunities and launch of new digital business will be conceived by a computer algorithm ushering in a new age of machine helpers.Use of Data & AdvancedAnalytics: Data is looked at as the new Asset Class and the world's stock of data is now doubling every 20 months. As the volume of data increases, vast pools of structured and unstructured data inside and outside the enterprise will need to be analyzed. Organizations will need to manage how to best filter huge amounts of data (Big Data) coming from the IoT, social media and wearable devices to draw actionable insights. At Edelweiss, our top IT priority is to provide valuable partnership to our businesses and deliver innovative IT and process solutions that will help them scale, operate with high efficiency, reduce risk and enhance customer connect and experience. All technology initiatives for next 12 to 18 months are focused on making our IT infrastructure scalable, service delivery efficient and provide automation for straight through processing such that technology becomes a significant vector of growth and scalability for our businesses. We recognize that it is equally important to create digital ready backend in order to leverage the new technologies. We are working on harnessing this to provide business with valuable and actionable insights. Disclaimer: These are the views of the author in her personal capacity and may not reflect the views of the organization she works for. Digital Relationships with use of mobile computing, social network and context based services is helping to deliver more personalized interactions and offeringsC I
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