| |August 20191910 MOST RECOMMENDED TECHNOLOGY SOLUTION PROVIDERS - 2019AutoCloud is an Agile and customer-centric platform capable of servicing the entire loan cycleverse customers, addressing the smallest needs of the customer and creating the required infrastructure to achieve this. It would have not been easy if we had been uni-di-mension in thought and approach, our agility in thought and process com-bined with the processes and tools we have deployed to maintain quality of de-liveries has helped us im-mensely. When the project was outsourced to us our team had their complete fo-cus on business modelling with constant check on the technology aspect of it all. Currently, with our solu-tion in place, the company is able to handle more than 400 branches & 4000 users on AutoCloud.For financial institutions Collection has often been cumbersome and a distrac-tion from their core compe-tencies. How has AllCloud studied this aspect ensured a seamless collection process?Collection simply put is the lifeline of any lenders, efficient On-board-ing and Credit underwriting are the first steps to better collection effi-ciency, AutoCloud users are enabled with viability and Assessment cal-culators to weed out the customers that may end up Non-performing. Collections is not just about re-minders and calls, it is about persua-sion and strategy. Comprehensive data churning to deliver Reports & analytics of customers' payment trends is one side of the Great Collec-tion Story and the other is providing forecasting. If Debt Collectors are guided with data they tend to im-prove collections, our clients have been able to constantly clock 98 per-cent file to file collection using the AutoCloud. We provide an all chan-nel collection mechanism - Mobility solution of cash collection & digital collection streams like integration with NACH and payment wallets. To improve collections we have implemented personalized apps for our customer where their borrow-ers are able to self serve and initi-ate payment at a touch of a button. AutoCloud is built with the psyche of a lender. Since day 1 of imple-mentation of this platform, we have worked upon the feedback of our clients. We have kept improving our platform to meet every requirement of a lender. With the lending domain be-coming ubiquitous, thinking out of the box is a necessity for financial technology inno-vators. What is your blueprint to be prepared for the future? What we next intend to do is provid-ing our customers with better ana-lytical tools. This is because the chunk of transaction data that we currently have is immense and it re-quires a bespoke analytics tool that can understand clients' data better. We intend to help our customer make use of this data for their growth, "Data is the new oil" and at AllCloud we want our customers to capitalize on this reserve. C I
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