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Microsoft is Bringing Bing Chatbot to Phones

CIO Insider Team | Thursday, 23 February, 2023
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Less than a week after making significant modifications to prevent the artificially intelligent search engine from going off the tracks, Microsoft is prepared to introduce its new Bing chatbot to the general public.

The company announced that it is launching the new AI technology to both its Edge and Bing smartphone apps, albeit it is still necessary for users to sign up for a waitlist before accessing it.

Microsoft hopes that putting the new AI-enhanced search engine in the hands of smartphone users will give it an edge over Google, which rules the internet search market but hasn't yet made a chatbot like this available to the general public.

More than a million users worldwide have experienced a public glimpse of the forthcoming product after signing up for a queue to try it in the two weeks since Microsoft debuted its redesigned Bing. The majority of those users, according to Microsoft, responded favorably, but some felt that Bing was making fun of them, declaring its love for them, or using other strange or unpleasant words.

But, the updated Bing now politely denies queries to which it would have previously responded.

The new Bing is a component of an emerging class of AI systems that have acquired human language and syntax after absorbing a vast amount of books and online writings. It is powered by some of the same technology underlying the well-known writing tool ChatGPT, produced by Microsoft partner OpenAI. On demand, they can create music, recipes, and emails. They can also effectively summarize ideas using data gleaned from the internet. Nonetheless, they are also cumbersome and prone to error.

Microsoft started looking for a solution to Bing's tendency to react to some questions with strong emotive language after receiving reports of its strange behavior.

This is mostly accomplished by setting a time restriction on chats with the chatbot and by requiring users to start new talks after a certain number of turns. But, the updated Bing now politely denies queries to which it would have previously responded.

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