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Rapidsoft Technologies: Introducing a Digital - First Mindset

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Supriya Chhikara, Founder & Director

Supriya Chhikara

Founder & Director

Rapidsoft Technologies is a globally operating software development & service company offering technology solutions using nextgen technologies like Blockchain, IoT, Bigdata/Analytics, AI, ML, and Cloud etc. The company leverages pioneering ideas, approaches and better blended rate for delivering enterprise solutions for small to large sized global enterprises in major verticals including Public Sector, Healthcare, SCM, Mobility, eCommerce, Telecom, ERP, CRM Construction & Engineering, Banking & Finance, and Logistics & Transportation, across 15+ countries. Rapidsoft is known for its digital first mindset that allows the company to use digitized practices, empowered talent, and data & tools capability. For 12 years, Rapidsoft has been developing solutions surrounding Enterprise solutions, Enterprise Mobility and now also in next generation technologies like Artificial Intelligence, IoT, Machine Learning, etc. The founder tells us about Rapidsoft’s expertise and why, as an organization, Rapidsoft understands the business better than most industry players.

In conversation with Supriya Chhikara, Founder & Director, Rapidsoft Technologies

There has been rapid adoption of migration and modernization services that has caused a positive impact in terms of amplified productivity, superior communication and better efficiency. How does Rapidsoft Technologies assist businesses to achieve their enterprise mobility goals through its offerings?

Amplified productivity, efficiency and superior communication are most desirable for any business no matter which industry and how big or small the business is. Ever since its inception, Rapidsoft has been in favor of keeping pace with fast changing technology so as to provide latest and best in class services and solutions to its clients.

Having built exceptional expertise with latest technologies proving our mettle in offering enterprise solutions, we have moved further up, shifting our focus to Enterprise Mobility. We have gained specialization in this area while transforming industries like Construction, and Logistics, etc. through our pioneering enterprise solutions. Old or new, every business has flaws and gaps which lead to loopholes in efficiency and productivity. We position ourselves here to provide end to end solution to our clients. Our Business Analysis team engages with the client to acquire a complete understanding of their business which includes identifying pain areas in their existing business processes. We have a dedicated R&D team which keeps an eye on the latest technologies that grapple the market and keep building inhouse capabilities for the same so as to keep pace with the trending technologies. We then plan a solution which can address the identified pain areas, while keeping the primary focus on transparency of the entire business. For instance, during an in depth business analysis of Construction and Logistic business, Rapidsoft was able to identify and comprehend all the challenges and loopholes the businesses had and accordingly created a blueprint of an enterprise solution which could address the bottlenecks, simplify the work of all the stakeholders and fill all the gaps and loop holes.

There is tremendous pressure on organizations to reduce the cost involved in the management of IT infrastructure. How does your enterprise application help customer to boost performance and scalability at a reduced cost?

Cost reduction, increase in productivity or profit are the prime goals of any business and business owners expect and welcome such solutions which can help them attain these goals. Rapidsoft, from the very outset has strived to deliver solutions using which the businesses can get benefitted. For this we design and deliver solutions that are well planned and have thought out architecture to ensure high performance in terms of speed and resource utilization and also with features which can cut the cost or losses of any business. For instance, our in depth study and understanding of construction business allowed us to identify its pain areas which were shooting up the cost of running the business thereby leading to reduced profits. The very innovative solution that we suggested has addressed all the pain areas of the Construction industries significantly, allowing them to save billions of rupees. The issues like over budget projects with lack of cash flow planning and no clarity of project performance was resolved through proper project management module suggested by us. Also, annoying problems like fuel theft was controlled by distributing fuel through system integrated flow meters along with location and photo capture for proof confirmed by the digital fuel sensors installed within the fuel tanks which could notify the current level of fuel to

the server for analysis.

Rapidsoft realizes that having solutions hosted on cloud can have serious security threats


There is tremendous pressure on organizations to reduce the cost involved in the management of IT infrastructure. How does your enterprise application help customer to boost performance and scalability at a reduced cost?

Cost reduction, increase in productivity or profit are the prime goals of any business and business owners expect and welcome such solutions which can help them attain these goals. Rapidsoft, from the very outset has strived to deliver solutions using which the businesses can get benefitted. For this we design and deliver solutions that are well planned and have thought out architecture to ensure high performance in terms of speed and resource utilization and also with features which can cut the cost or losses of any business. For instance, our in depth study and understanding of construction business allowed us to identify its pain areas which were shooting up the cost of running the business thereby leading to reduced profits. The very innovative solution that we suggested has addressed all the pain areas of the Construction industries significantly, allowing them to save billions of rupees. The issues like over budget projects with lack of cash flow planning and no clarity of project performance was resolved through proper project management module suggested by us. Also, annoying problems like fuel theft was controlled by distributing fuel through system integrated flow meters along with location and photo capture for proof confirmed by the digital fuel sensors installed within the fuel tanks which could notify the current level of fuel to the server for analysis.


Team Rapidsoft

Security challenges are often cited as the reason for enterprises’ hesitance to move their computing to the cloud. So far these security concerns have primarily been driven by perception with data security breaches far exceeding any such events in the cloud. How do Rapidsoft Technologies’offerings tackle this trend in the datadriven business world?

Rapidsoft realizes that having solutions hosted on cloud can have serious security threats. Keeping this in mind, we ensure a solution with high security through ACL along with tokenized session based mechanism over SSL. This is also facilitated by standard encryption methods to ensure data security on transport layer. As part of our standard practice, the entire solution finally goes through the Penetration testing phase for detecting and fixing any possible vulnerability.

We are using Advanced Encryption Standard, or AES. It’s a symmetric block cipher used by the U.S.Governmentto protect classified information. The AES cipher is implemented in software and hardware throughout the world to encrypt sensitive data.

Data at rest is encrypted both in mobile and server platforms. It is also encrypted at the source and transported using SSL connections from server to device and from device to server. This is true for every data that is transferred over the network.

More so, the movement and storage of all information is encrypted from start to finish. Even if the data transfer is intercepted by someone from an open Wi-Fi or hotspot, it is secure. Access to this data is allowed through the authentication of the individual into the access point (Web, Desktop or App)and the authorization of that user to access specific information. Access is allowed through various public/private key methods as is appropriate to the form of communication. Such are the measures that we take in terms of securing our customers’ data.

Brief us about your mobile application development services. What major pain points do you intend to address through such offerings in mobility space?

Having more than 12 years of experience in developing mobile applications and being one of the initial few to start working on iOS and Android apps for mobiles in India, we understand the power of this tiny handheld device and how it can be used as a game changer for businesses, helping them achieve their business goals. And are also well aware of wide and varied spectrum of target audiences who are using the mobile apps right from the most sophisticated high end users with technical know how to the layman users without any technical knowledge, we try and give each user the best user experience. We encourage BYOD concept so that every

user has access to the data relevant to them right on their mobiles and the organization too can have full control of all the data accessed by users on their mobiles if it wants.

For instance, the solution that we’ve implemented for Construction and Logistics industries allows the management to access the information they need anytime and from anywhere, right on their handheld smartphones. Both these solutions have integrated fleet management module which helps people at different level in keeping a check on fleet of vehicles anytime and anywhere, right from their mobiles.

Shantanu Deshmukh, COO

Having gathered an in depth understanding of these businesses, we designed the solutions in a manner that the owners could track their vehicles on the map and get notified whenever a vehicle is close to the geo fence boundary or moves out of geofence. More so, the solution also gives them visibility on driving behavior of the driver like over speeding, number of times ignition turned on/off, and number of times break applied, and much information. The business owner can view all this remotely on his mobile or desktop seamlessly.

"In the years to come, rapidsoft aspires to be eminent and number 1 company in providing enterprise solution For construction business"

Multiple devices & platforms connectivity, complex security, large data sources are few major challenges that lie ahead for IT infrastructure management. How is Rapidsoft Technologies addressing these issues?

All these challenges are actually part and parcel of any Enterprise solution and are kept in mind from the very initial stage of the planning and designing phase itself. This ensures that the architecture is sturdy enough, and could be addressed well on time.

We take the middleware approach so that data coming from various sources can be pulled into one centralized database, with access to the best possible workflow tools. When these data sources can be aggregated and controlled effectively, the day-to-day data access can be controlled in a better manner.

Please narrate a successful implementation story that has left a foot print in Rapidsoft’s journey to success.

We laid the foundation to our venture in 2008 with strength of 6 employees. We have now grown to 120+ with a clientele that spreads across the globe.

Our clients and the solutions we developed for them speak of our work. We have developed solutions for almost every vertical, ranging from Telecom, Games, Social Networking Tools, to Utilities, Banking & Finance, eCommerce, Chat apps, Music, and the list goes on. We were approached to develop solutions for the Australian Government, US Government, US Law enforcement agencies, and our Indian Government. We are perpetual technical partners and preferred vendors for a few Fortune 500 companies as well. Almost every solution that we have developed in this journey has proved to be a stepping stone in our voyage to success and has given us that ‘push’ to reach the height where we are today.

What measures are taken to keep Rapidsoft employees motivated and satisfied?

At Rapidsoft, we understand that employees are the most precious resources of any company and we believe in suitably rewarding good talents to encourage them to perform even better. Hard work, talent and good performance of employees is acknowledged and suitably rewarded through excellence awards and other awards.

Regular recreation activities are conducted like outings, sports events, movies, lunch/dinners, celebrations to help our hardworking employees unwind and to make the workplace as interesting. Our HR team plays a significant role in ensuring comfort and satisfaction of employees by maintaining a balance between the work and enjoyment.

After having achieved such great feat in empowering business with mobility, what more exciting additions is Rapidsoft aiming to introduce in the years to come?

In addition to and keeping prime focus on Enterprise solutions, Rapidsoft has planned to work on Next generation technologies like IoT, AI, ML, Big data, etc. in addition to and keeping prime focus on Enterprise solutions. Rapidsoft is already working on an ambitious enterprise project for Construction business and has already tied up with multiple Construction companies who can get benefitted with this solution. In the years to come, Rapidsoft aspires to be eminent and number 1 company in providing Enterprise solution for Construction business.

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