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Flipkart Hires 23,000 in Three Months

CIO Insider Team | Wednesday, 26 May, 2021
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In the last three months, Flipkart has recruited 23,000 people across its supply chain, including delivery executives, as the e-commerce marketplace improves its supply chain to deliver goods quickly while also creating more jobs.

According to Flipkart, 23,000 people were recruited in various positions across the country between March and May 2021.

The new additions would make the delivery process more efficient across the nation.

Speaking of new hires, “our top priority is to fulfil the needs of customers through a secure and robust supply chain while maintaining the safety of our employees,” says Hemant Badri, Senior Vice-President, Supply Chain.

The hiring was done in response to the rising demand for e-commerce services around the nation as people continue to stay indoors to combat the pandemic, necessitating a supply chain ramp-up, according to the company.

"As people stay indoors to combat the virus, there has been an increase in demand for e-commerce services across the world, necessitating a ramp-up of our supply chain, which has resulted in thousands of job opportunities. To ensure their wellbeing during these trying times, all new employees will be protected by our healthcare and wellness initiatives”, added Badri.

Aside from enforcing strict safety regulations and procedures in its warehouses and raising awareness of COVID safety conduct, the company also offers training programs in various aspects of the supply chain to its direct recruits.

To improve their understanding of supply chain management, the new recruits are being educated online through a combination of classroom and interactive training.

The training is done through mobile apps like WhatsApp, Zoom, and Hangout, as well as Flipkart's own Learning Management System (LMS), according to the company.

In major cities such as Delhi, Kolkata, Chennai, Coimbatore and Hyderabad, Flipkart ensures grocery deliveries. The company currently handles about 64,000 orders a day, but with the recent supply chain acquisitions, the number of deliveries is expected to increase.

According to the Walmart-owned company, "these training sessions cover customer care, delivery, installation, safety and sanitation measures, as well as the handling of hand-held computers, PoS Machines, scanners, various mobile apps, and ERPs”.

The e-commerce company enhanced the ability of its grocery fulfilment centers in Lucknow, Pune, Ahmedabad, Delhi, Bangalore, Chennai, Mumbai, Hyderabad, Kolkata, and Patna last month. It currently processes about 64,000 orders a day.

On another note, the e-commerce firm is in preliminary talks with a slew of new investors to raise at least $1 billion, while considering an IPO in the fourth quarter of this year in the United States.

The capital raise, which could hit $2 billion depending on investor interest, will be used to finance growth, catalyze its sum-of-parts valuation, and compete against deep-pocketed rivals like Amazon and Reliance Jio Retail.

"As people stay indoors to combat the virus, there has been an increase in demand for e-commerce services across the world, necessitating a ramp-up of our supply chain, which has resulted in thousands of job opportunities. To ensure their wellbeing during these trying times, all new employees will be protected by our healthcare and wellness initiatives”, added Badri.

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