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Transforming HR Function With Robotic Process Automation

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Saroop K P

As advancements in automation and digitalization continue to change the nature of work, RPA tools mushroom in sophistication, making organizations invest in HR automation techniques for designing jobs, organize the workplace, and formulate future growth.

The Human Resource department of a company is responsible to maintain the organization a people-centric workplace. Over the years, there has been a serious rise in the efforts to modernize the HR processes in the light of technology. This transformation can be made possible by constituting technologies such as chatbots and Robotic Process Automation . Today, most of the HR functions are carried out manually on spreadsheet, thus making it completely fit for automation. The HR department by and large has become saddled with the routine tasks and repetitive works that are becoming crucial to the functioning of the organization.

RPA is famed for its capability in reducing time and avoiding human mistakes. There are numerous applications of RPA in HR that are embraced by organizations to create exceptional employee experience and also for recruitment activities. Robotic process automation advantages are being observed by many organizations, using to sift

through job application forms and CVs, schedule interviews, oversee through application tracking measures, and for many other related tasks. Some research has shown an increase in employee job satisfaction in the HR department after the implementation of RPA. Organizations with leading human resource and talent management teams have been seeing a digital transformation approach that could elevate its existing productivity. RPA in HR operations are trending in the digital landscape that advocate for an automation-first approach for a strategic change.

The future of work is digital and so it is clouded with opportunities in automation. This could have a sweeping impact in the HR professional arena, thereby setting an entire different concept of the workforce. As per a Deloitte report, about 42 percent of the organizations that are participating in its Global Human Capital Trends survey have adopted emerging technological assistance for their workforce. While understanding robotics in HR, the advancements in cognitive technologies have also evolved with RPA. Such advancements have catered to the orchestration of mass personalization on a large scale, benefiting the end-users with smarter insights.

The capabilities of Robotic Process Automation in benefitting a business enterprise for HR division are plethora. RPA can be presented as a low-risk non-invasive technology that could grow with the development of newly formulated algorithms and machine learning tools. Other than freeing up human workers from cumbersome jobs to undertake valued tasks, RPA advantages are also directed towards overall strategic goals for increasing productivity.

Looking forward to the future of RPA trends in HR , particularly with organizations having a digital workforce, the technology is expected to transform the job roles right from the entry-level all the way to the C-suite. “The industry will see new crossovers between the chief human resource officer and chief information officer roles as organization meld human and digital workers,” says Prince Kohli, CTO at Automation Anywhere. He asserts that a there are numerous benefits for robust cognitive automation strategy in business.

As automation has become the future, there are also limits with the ability in translating the core HR processes for making it compatible with the RPA implementation. HR plays a critical role in linking the organization with the employees it bears. By championing in the automation roles, organizations in HR practices can equip a competitive advantage within the organization and enhance its employee experience.

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