Odoo: Bringing Tech-Solutions For Every Business' Need

The technology revolution has equipped almost every functional department of an organization to directly contribute to its growth prospects. With the digital transformation becoming inevitable with every passing day, organizations often wind up with multiple applications that cater to their different functional departments. This often results in lack of integration which eventually leads to lack of optimization in the results and failure in serving the purpose itself. If you have individual software solutions that work, but don't talk to each other, it's a sure bet that you are probably entering in data more than once and missing a comprehensive overview of what's going on. Need of the hour is an integrated platform that allows businesses to focus on their core operations rather than focusing on the technology aspects.

10 Most Recommended CRM Solutions Providers - 2020

The global Customer Relationship Management (CRM) industry has been blooming ever since the technology revolution began. The Covid-19 pandemic now is pushing it further with a tailwind, especially in the sectors like healthcare, retail, hospitality, and finance. They are starting to make sense out of data generated by their CRM platform and in turn more informed decisions. According to Grand View Research, the global CRM market size was valued at $40.2 billion in 2019 and is expected to grow at a CAGR of 14.2 percent from 2020 to 2027. It also implicates that the driving factors of the industry is the growing demand for Software as a Service (SaaS) in CRM deployment suites and solutions. In India, although the pace of the CRM market's growth is not up to the global mark, it still records a steady growth trajectory. A new report by data and analyst firm GlobalData divulges that the overall spending on CRM in India is set to reach around $2.3bn in 2023. It also says that the CRM applications segment is estimated to grow at a CAGR of 3.3 percent during the forecast period. The picture around these numbers implicates the fact that the companies that are able to benefit from technologies like AI and NLP are at the forefront of the race. We in this issue come up with a list of companies that belong to this breed. By delivering deep into the developments in the Indian CRM solutions industry, CIO Insider has come up with a list of `10 Most Recommended CRM Solutions Providers - 2020'. The list comprises companies that have shown immense proficiency in their operations, improved customer engagements, been building an ecosystem based on relationships, and in turn have been significantly driving the industry's growth. The following list has undergone strict scrutiny by a panel of experts that include industry veterans & subject matter experts, CMOs, CEOs, analysts, and the CIO Insider editorial team. Let's take a look.