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Microsoft Reveals Previews of Two AI-Powered Services

CIO Insider Team | Monday, 27 February, 2023
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Microsoft has revealed previews of two AI-powered services intended to accomplish telecom networks, drawing on the same capabilities used to manage the tech giant's Azure cloud platform.

Operators can benefit from advanced artificial intelligence that helps to unlock new business opportunities from data on and insights into their operations including the rollout of high-speed 5G networks, according to reports.

Microsoft first entered the 5G arena after its acquisition of cloud networking companies Affirmed Networks and Metaswitch in 2020.

The company has been keenly focused on AI, investing heavily in OpenAI's ChatGPT bot, which has added to the widespread attention artificial intelligence, has been getting in Silicon Valley and beyond.

According to the company, Microsoft last month it aimed to imbue such AI into all its products, as OpenAI continues to pursue the creation of human-like intelligence for machines.

“What we're doing is taking our native cloud work and making it specific to this telecom operator network space. I think a really great example of that is all the AI ops work that we are introducing into the system. We are bringing that same technology into this space” says Jason Zander, executive vice president of strategic missions and technologies at Microsoft.

The developments would allow operators to transform their core networks while improving customer experiences

Telecom partners such as AT&T Inc., Ericsson, and Nokia Oyj will be able to benefit from Microsoft's new Nexus service, an all-in-one platform allowing operators to manage their networks from the cloud, and two different AIOps services.

Monica Zethzon, a vice president at Ericsson says, “The developments would allow operators to transform their core networks while improving customer experiences.”

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