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Twitter Accuses Microsoft of Misusing its Data

CIO Insider Team | Friday, 19 May, 2023
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Microsoft's CEO, Satya Nadella, received a letter from Twitter accusing the tech giant of misusing the social media company's data.

Microsoft decided not to pay fees and stopped accessing Twitter data in April. According to the letter, Elon Musk, then CEO of Twitter, sought payment from developers for APIs (application programming interfaces) that interact with the platform.

In a letter to Nadella, Twitter demanded that Microsoft provide every piece of Twitter content that had come under their control over the previous two years, as well as how it had been preserved and used.

Twitter stated in the letter that it is investigating if Microsoft surpassed the ‘reasonable request volume’ in a manner that would be considered ‘abusive usage’. According to the letter, Twitter needs the data by June 7.

The demand comes as Elon Musk seeks to make money by charging app developers for access to the Twitter network, which was previously free. With his recently founded X.AI artificial intelligence enterprise situated in the US state of Nevada, Musk is also looking to compete with Microsoft and Google, according to corporate filings.

The letter to Nadella does not state if Twitter will file a lawsuit against Microsoft or demand money damages. It requests that Microsoft follow Twitter's developer policy and look into how eight of its apps use data.

Last month, Musk tweeted lawsuit time, accusing Microsoft of utilizing Twitter data improperly to train artificial intelligence. Large internet firms have been developing artificial intelligence (AI) systems—previously known as machine learning or big data—for years to aid in translation, search, and targeted advertising. These firms include Google, Meta, and Microsoft.

Microsoft has integrated OpenAI's technology into its Bing internet search service and is spending billions of dollars in the company that created ChatGPT. Musk has regularly courted controversy since assuming control of Twitter in late October, firing the majority of its workforce, re-admitting far-right leaders to the site, suspending journalists, and charging for formerly free services.

The letter to Nadella does not state if Twitter will file a lawsuit against Microsoft or demand money damages. It requests that Microsoft follow Twitter's developer policy and look into how eight of its apps use data.

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