Tata Communications: Breaking Barriers In The Ucaas Landscape With An Extended Range Of Solutions & Services

The global Unified Communication as a Service (UCaaS) market is projected to grow from $32.01 billion in 2023 to $85.77 billion by 2030, exhibiting a CAGR of 15.1 percent, according to a report published by Fortune Business Insights. A whole range of factors are responsible for the growth of this industry globally. Earlier, corporate calling was completely hardware-based but with the advent of high-speed global internet connectivity, and the forced WFH scenario due to the pandemic, Unified Communication as a Service has gained widespread acceptance.

10 Most Recommended Unified Communications Solutions Providers - 2023

Unified communication-connecting the world

Unified communications is an umbrella term for the integration of multiple enterprise communication tools such as voice calling, video conferencing, instant messaging, presence, content sharing, into a single, streamlined interface, with the goal of improving user experience and productivity. Unified communications technology supports a user's ability to switch seamlessly from one mode of communication to another within a single session, whether on a desktop computer, laptop, tablet or Smartphone. UC technology facilitates the integration of software that supports both real-time communications, such as voice over IP, and asynchronous communication, such as persistent chat, so the end user has easy, immediate access to all relevant tools in a consistent environment, from any physical location and digital device.

Benefits of Unified Communications: UC is often credited with increasing employee productivity, supporting more communication and collaboration than the legacy phone system. Additionally, specific technologies, such as video conferencing, are linked to reduced travel costs, greater efficiency, more flexibility and better engagement. With UC technologies, employees can work from the office, their homes or the road using a variety of devices, from desktop and laptop computers to mobile devices. The benefits of unified communications can also stretch to an organization's customer base.

"RPA - the power to automate everything"

Significance of Unified Communications Solutions: The field of communications is evolving on a constant basis due to the diverse communication needs of enterprises. Modern Businesses are deploying numerous communication solutions to suit the varying needs of employees. Unified communication solution that offers the flexibility of configuring, maintaining and monitoring multiple communication systems from a single location is becoming the need of the hour. These unified communication solutions provide pioneering telephony systems that address the communication woes of a growing enterprise/ business. Ease-of-Use, enhanced productivity and dependable performance are some of the advantages.

CIO Insider magazine in this issue presents a list of '10 Most Recommended Unified Communications Solutions Providers - 2023' who have leveraged their extensive industry expertise and experience in bringing innovative solutions to business. The following list has been prepared after being closely scrutinized by a distinguished panel of judges including CXOs, analysts and our editorial board.