CIO Insider

CIOInsider India Magazine

  • Vivek Kar,   Global Product Head, Collaboration & Voice Solutions

    Vivek Kar, Global Product Head, Collaboration & Voice Solutions

  • The global Unified Communication as a Service (UCaaS) market is projected to grow from $32.01 billion in 2023 to $85.77 billion by 2030, exhibiting a CAGR of 15.1 percent, according to a report published by Fortune Business Insights. A whole range of factors are responsible for the growth of this industry globally. Earlier, corporate calling was completely hardware-based but with the advent of high-speed global internet connectivity, and the forced WFH scenario due to the pandemic, Unified Communication as a Service has gained widespread acceptance.

  • Tata  Communications: Breaking Barriers In The Ucaas Landscape With An Extended Range Of Solutions & Services

The Microsoft Dominance

By: Sujith Vasudevan, Managing Editor

Businesses worldwide continue to augment their investment in Unified Communications(UC) Collaboration and UCaaS (including telephony) solutions. Due to the pandemic, they are moving away

Pharma Companies: How to Protect Your Intellectual Property?

By: Filip Cotfas, Channel Manager, CoSoSys

Intellectual property (IP) is a crown jewel asset class of pharmaceutical companies. Threat actors prize pharma IP for its high perceived value, and they are willing

10 Most Recommended Unified Communications Solutions Providers - 2023

Technology Adoption in Today's Digital Transformation Scenario from a Healthcare Standpoint

By: Veneeth Purushotaman, CHCIO-Group Chief Information Officer, Aster DM Healthcare

Like any other industry, healthcare segment too is going through a significant transformation.


Building AI Fluency: How to Thrive in the Midst of the Skills Gap

By: Orla Daly, Chief Information Officer, Skillsoft

It starts with understanding the different types of AI capabilities, assessing your business, and identifying the areas where AI can be a differentiator or accelerator. Next, understand


Rule the Data Democracy with an Intelligent Marketing Suite

By: Raahul Seshadri, Director - Engineering, WebEngage

Herb Kelleher, the founder of Southwest Airlines, once said, “I tell my employees that we're in the service business, and it's incidental that we fly


Digital Ecosystem Build

By: Srivaths Varadharajan, Global Fintech & Digitech, Evangelist

Digital experience defines the need for engagement with 360 degree approach cutting across all interfaces. Usually business with

  • 10 Most Recommended Unified Communications Solutions Providers - 2023

    Unified communication-connecting the world

    Unified communications is an umbrella term for the integration of multiple enterprise communication tools such as voice calling, video conferencing, instant messaging, presence, content sharing, into a single, streamlined interface, with the goal of improving user experience and productivity. Unified communications technology supports a user's ability to switch seamlessly from one mode of communication to another within a single session, whether on a desktop computer, laptop, tablet or Smartphone. UC technology facilitates the integration of software that supports both real-time communications, such as voice over IP, and asynchronous communication, such as persistent chat, so the end user has easy, immediate access to all relevant tools in a consistent environment, from any physical location and digital device.

    Benefits of Unified Communications: UC is often credited with increasing employee productivity, supporting more communication and collaboration than the legacy phone system. Additionally, specific technologies, such as video conferencing, are linked to reduced travel costs, greater efficiency, more flexibility and better engagement. With UC technologies, employees can work from the office, their homes or the road using a variety of devices, from desktop and laptop computers to mobile devices. The benefits of unified communications can also stretch to an organization's customer base.

    "RPA - the power to automate everything"

    Significance of Unified Communications Solutions: The field of communications is evolving on a constant basis due to the diverse communication needs of enterprises. Modern Businesses are deploying numerous communication solutions to suit the varying needs of employees. Unified communication solution that offers the flexibility of configuring, maintaining and monitoring multiple communication systems from a single location is becoming the need of the hour. These unified communication solutions provide pioneering telephony systems that address the communication woes of a growing enterprise/ business. Ease-of-Use, enhanced productivity and dependable performance are some of the advantages.

    CIO Insider magazine in this issue presents a list of '10 Most Recommended Unified Communications Solutions Providers - 2023' who have leveraged their extensive industry expertise and experience in bringing innovative solutions to business. The following list has been prepared after being closely scrutinized by a distinguished panel of judges including CXOs, analysts and our editorial board.

10 Most Recommended Unified Communications Solutions Providers - 2023

Company Logo Company Name Company Management Company Description
Cafmotel Technologies Cafmotel Technologies Rohit Wanchoo, Founder & Director A company provides an intelligent communication platform suite integrated with smart voice, business texting, email, faxing services, and more
Cisco Cisco Venkatesh Ponniah, Senior Director A software development company specialized in networking, wireless, security, unified communication, cloud, collaboration, data center, virtualization, and unified computing systems, others
Ecosmob Technologies Ecosmob Technologies Maulik Shah, Co-Founder & CEO A world-renowned provider of carrier-grade software solutions and services, striving to deliver innovative and client-centric solutions
Hodusoft: Enabling Business to Unleash the True Potential of Business Communication Systems Hodusoft Bharat Lalcheta, Co-Founder & CTO A contact center software that enables businesses to improve their customer engagement process by streamlining their customer interactions across various mediums such as voice, video, chat, sms, whatsapp, and social media, and more
Matrix Comsec: Providing a Wide Range of Managed Enterprise Communication Solutions Matrix Comsec Ganesh Jivani, CEO A unified communication solution engineered on four pillars of collaboration, communication, messaging, and mobility to enhance customer convenience and, providing a wide range of managed enterprise communication solutions
Mitel Mitel Tarun Loomba, President & CEO A pioneering company specialized in unified communications, VoIP, contact center, collaboration, cloud communications, mobility, unified messaging, virtualization, UCaaS, and cloud
Nextiva Nextiva Senthil Velayutham, Chief Product & Technology Officer A largest privately-held communications firm specialized in VoIP, unified communications, sales, hosted PBX, internet fax, business VoIP, business analytics, software development
Nigus Systems Nigus Systems Saravana Guptha K, Head - Sales(Unified Communication & Collaboration) An unified communication, collaboration and IT & networking solution, support customers with design, implement, manage and supporting the 3CX phone system UC solutions
Sangoma Sangoma Kapil Gupta, Vice President A premier global communications as a service (CaaS) provider that empowers businesses of all sizes to connect to the people and processes that matter, specialized in Hosted VoIP, Cloud, unified communications, and phone system
Tata Communications: Breaking Barriers In The UCAAS Landscape With An Extended Range Of Solutions & Services Tata Communications A.S.Lakshminarayanan, Managing Director & Chief Executive Officer A digital ecosystem enabler that powers today’s fast-growing digital economy, skilled in unified communications, internet, managed network, managed network security