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Vir Softech: Revolutionizing Business-led IT Processes with Advanced DMS Solutions

  Deepak Garg,     Managing Director

Deepak Garg

Managing Director

As more businesses and governments seek paperless workplaces, the market for DMS is expected to continue growing, driven by the need for improved workplace efficiency and the increasing popularity of cloud services. Vir Softech, a company founded in 2015 by a group of passionate technologists, specializes in assisting customers with workflow transformations to achieve excellent business outcomes cost-effectively. With our headquarters in New Delhi, India, the company is a leader in enterprise document management and digital imaging, print technology products, and services. Vir Softech has successfully developed technology solutions for organizations of all sizes across various industries and verticals, including Fortune 500 companies, banks, government agencies, private sector firms, schools, universities, and coaching institutions. The company's products and services have earned the trust of happy customers across the world.

Let's delve into this one-on-one interview with Deepak Garg to know more about Vir Softech’s successful journey.

Could you briefly explain Vir Softech’s journey in revolutionizing businessled IT processes?
Initially, our company started as a printing technology firm and later expanded to offer advanced Document Management System (DMS) solutions. Our DMS journey began in 2017 when we set up the largest digital library in India. We worked with various SIs to implement our DMS at some of the largest judicial high/district courts in India including Rajasthan, Odisha, Madras, Kerala, Punjab & Haryana, as we helped them establish their entire digital repository, including documents, videos, audio, pictures, and more. Additionally, we worked with One of the leading global manufacturers of two-wheelers to streamline all their departments, including marketing, legal, Research & Development finance, HR, and more onto the cloud, enabling remote access for everyone. While we

provide both onpremise and cloud-based installations, more than 90 percent of our clients prefer cloud-based installation.

Tell us about your flagship DMS based offerings and what makes them unique. What is the kind of technology framework embedded in them?
Our company utilizes AI-powered technology, including document recognition and classification, intelligent data extraction, semantic search, data analytics, and multilingual transliteration, in our DMS-based products. We specialize in providing AWS-powered digital repositories, and our mobile-first approach ensures accessibility on both desktops and mobile devices. Our utmost focus is on security, encompassing SSL, end-toend encryption, and a range of features at both the operation and data levels. Our solutions encompass various measures to address the OWASP top 10 vulnerabilities. These measures include password encryption, authentication, user-configurable password policies, input validation techniques to tackle issues like cross-site scripting (XSS) and SQL injection, as well as network security measures such as XSS prevention and token-based encryption. Additionally, we have implemented Single SignOn (SSO) capabilities using Google SSO, Active Directory via LDAP & ADFS, granting access rights and privileges to users. We have also incorporated an audit trail, maker-checker mechanism, and other features to ensure accountability and security. Furthermore, our platform utilizes a dynamic workflow engine and offers a workflow and form designer for efficient and customizable processes.

We believe that building strong relationships with our clients & consistently monitoring the market will enable us to stay competitive & achieve success

Our software is auto-scalable, optimized for cloud containers, and capable of handling an unlimited number of departments and integrations as the company grows. Additionally, it includes load balancer optimization, dynamic thumbnail generation, complex multi-level workflows, and various search options like full-text search and advanced search with filters and metadata. Our capture application provides OCR and advanced search

options for easy document retrieval.

Describe the customer's experience and acquaint us with a case study of how it changed the scenario for the better for your client, on the same.
Our company has successfully addressed challenges faced by High Courts in India, such as limited physical file storage space and high maintenance costs, by implementing a cloud-based document storage solution. We have also assisted a major life insurance provider in establishing a state-ofthe-art cloud repository for over 100 Terra Bytes of data, ensuring seamless access for thousands of concurrent users. Additionally, we have helped a leading two-wheeler manufacturer convert and manage 500,000records across multiple departments. Furthermore, we have developed a large-scale online repository with advanced architecture to support over 10,000 concurrent users, offering advanced search functions and secure payment integration.

What is the future roadmap envisioned for Vir Softech? Where is it headed for the next five years?
Over the next five to ten years, our company is committed to establishing a solid market presence for our flagship products. We have also ventured into incporatng AI and Machine learning into our platform where we have already made advances in patterns based document classification and content recommendations, secure data protection using trained models, intelligent data extraction, intuitive data analytics, highly accurate handwriting detection and multilingual machine transliteration.

We are also constantly developing and improving several other AI and machine learning capabilites like intelligent decision making, capable knowledge modeling & reasoning. We aim to offer VSDOX as a hosted Saas based solution, as we specifically cater to small and medium-sized enterprises (SMEs), empowering them with secure access to documents and data from anywhere. We prioritize large-scale CMS/DMS projects in collaboration with System Integrators (SIs) and continually enhance the DSpace platform. This positions us as a reliable provider of DMS solutions for organizations in the government, BFSI, healthcare, and manufacturing sectors. With an expanded platform offering workflow design, form creation, and business activity reports, we deliver comprehensive DMS and BPM capabilities. Our focus on niche markets like BFSI, insurance, and NPS ensures tailored solutions complemented by extensive support.

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