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Amazon.com Inc's Cloud Computing Technologies to Help Companies Develop Their Own Chatbots and Image-Generation Services

CIO Insider Team | Friday, 14 April, 2023
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Amazon.com Inc's cloud computing division released a suite of technologies aimed at helping other companies develop their own chatbots and image-generation services backed by artificial intelligence.

Microsoft Corp and Alphabet Inc are adding AI chatbots to consumer products like their search engines, but they are also eying another huge market: selling the underlying technology to other companies via their cloud operations.

Amazon Web Services (AWS), the world's biggest cloud computing provider, jumped into that race with a suite of its own proprietary AI technologies, but it is taking a different approach.

AWS will offer a service called Bedrock that lets businesses customize what are called foundation models - the core AI technologies that do things like respond to queries with human-like text or generate images from a prompt - with their own data to create a unique model. ChatGPT creator OpenAI, for example, offers a similar service, letting customers fine-tune the models behind ChatGPT to create a custom chatbot.

We're able to land tens of thousands, hundreds of thousands of these chips, as we need them. It is a release valve for some of the supply-chain concerns that I think folks are worried about

The Bedrock service will let customers work with Amazon's own proprietary foundation models called Amazon Titan, but it will also offer a menu of models offered by other companies. The first third-party options will come from startups AI21 Labs, Anthropic and Stability AI alongside Amazon's own models.

Vasi Philomin, vice president of generative AI at AWS says, “Its unneeded complexity from the perspective of the user. Behind the scenes, we can abstract that away.”

Dave Brown, vice president of Elastic Compute Cloud at AWS says, “We're able to land tens of thousands, hundreds of thousands of these chips, as we need them. It is a release valve for some of the supply-chain concerns that I think folks are worried about.”

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