CIOInsider India Magazine

The traditionally resistant sectors, such as healthcare, manufacturing, real estate, construction, and even the law industry, are now enthusiastically adopting technological advancements. The corporate law industry, in particular, is experiencing a profound digital transformation. These industries can no longer

avoid leveraging technologies like artificial intelligence (AI) and Robotic Process Automation (RPA) to address challenges, enhance operations, and reduce costs, all while meeting customer expectations. Continuous innovation and the integration of advanced technologies are crucial in achieving these goals .

The technological integration in these industries is currently centered on key areas such as enhancing client experience, automating mundane operations, and enabling stakeholders to make informed decisions. In addition to AI and RPA, technologies such as virtual reality (VR), augmented reality (AR), and the Internet of Things (IoT) are pivotal in this transformation.

For instance, Thomson Reuters, a global leader in content and technology, has recently introduced CoCounsel, an Agentic AI platform tailored to assist tax, audit, and accounting professionals. Created in partnership with legal and industry experts, this platform is designed to adhere to professional standards while maintaining human oversight to guide decision-making and validate results. The continuous advancement of Agentic AI solutions is set to have a profound impact on the industry. This annual special edition of CEO Insights is dedicated to exploring the essential role of RPA. We invite your feedback and comments.