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Amazon to Scale Up its All-India Operations Network

CIO Insider Team | Thursday, 19 June, 2025
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Amazon is set to invest more than Rs 2,000 crore in 2025 to enhance its operations network throughout India. This funding will facilitate the expansion and upgrades of the network to improve service speed and reliability, foster technological advancements and innovation, and enhance the well-being of employees and associates.

This investment announcement coincides with the rapid growth of India's e-commerce market, driven by increased broadband access, affordable smartphones, digital payment options, rising expenditures from both affluent and middle-class families, and a younger demographic that is primarily mobile and digitally engaged.

Major players like Amazon and Walmart's Flipkart, along with smaller online competitors, have transformed the e-commerce landscape in India over recent years by pouring billions into the expanding online market, which some indicators suggest could grow at a compound annual growth rate (CAGR) of 21 percent, potentially reaching $325 billion by 2030.

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In conjunction with the announcement of the over Rs 2,000 crore investment, Amazon stated that this new capital builds upon its previous investments aimed at establishing an operational network capable of delivering to every serviceable pin code across India.

Amazon intends to utilize these investments to establish new facilities and enhance current ones across its fulfillment (intelligent warehouses), sortation, and delivery systems.

The buildings within Amazon's operations network, including both new and existing structures, are intentionally designed with advanced technology and efficient systems to reduce energy consumption

The company indicated that this investment will boost processing capacity, accelerate fulfillment speed, and improve efficiency throughout its operational network. This will enable Amazon to provide quicker and more reliable service to customers in India.

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The buildings within Amazon's operations network, including both new and existing structures, are intentionally designed with advanced technology and efficient systems to reduce energy consumption. The fulfillment centers are constructed to ensure safety and accessibility for individuals with disabilities, with a focus on upgrading cooling solutions, safety measures, and rest areas to prioritize well-being and safety while promoting an inclusive work environment.



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