US-based healthcare IT company Availity revealed that it is broadening its operations in India by inaugurating a 54,000-square-foot facility in Bengaluru.

This expansion involves a new investment of $4.3 million, representing a significant advancement in the development of Availity’s India Global Capability Centre (GCC) from mainly a product support role to a technology and innovation center aimed at enhancing healthcare transactions in America.

The healthcare IT company plans to increase its workforce at its India tech center by more than three times by the end of 2026 to address financial pressures within the US healthcare sector and boost its technological capabilities in India, as stated in an announcement. Availity will expand its Bengaluru capability center, targeting an increase in staff from 250 to 400 by the end of 2025 and reaching 800 by the end of 2026.

Through this expansion, the company intends to continue growing its talent pool, aiming for expertise in various areas such as technology, product development, operations, and corporate roles, including specializations in Product Engineering, Cybersecurity, Cloud Engineering, and Data Engineering.

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"Healthcare delivery is intricate, but Availity’s India GCC aids in simplifying it by developing secure, scalable technology solutions that alleviate friction in the USA’s healthcare ecosystem,” stated Vybhava Srinivasan, Managing Director of Availity India. “This new facility embodies our long-term goal for Availity India as a key player in our global capabilities.”

The firm additionally stated that this expansion will enhance Availity’s cloud-first technology platform, which optimizes efficiency, cybersecurity, and resilience through responsible AI usage, data-driven insights, extensive partnerships, and a varied product lineup.

Availity connects with over 95 percent of payers, more than three million providers, and over 2,000 trading partners in the US. By launching its new facility, India will become a crucial technology hub supporting these worldwide operations.

Importantly, Availity’s India GCC creates secure and scalable technology solutions aimed at enhancing efficiency and simplifying processes within the USA’s healthcare ecosystem. The center collaborates closely with global teams to boost platform capabilities, roll out new products, and support projects that address emerging demands in healthcare technology.

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“As the healthcare sector continues to evolve, our capability to leverage global talent and introduce new offerings to the market quickly is becoming increasingly vital,” remarks Sean Keneally, Chief Operating Officer at Availity.

India is witnessing a substantial increase in Global Capability Centres (GCCs) within the healthcare and life sciences sector, reshaping the environment from back-office functions to innovation hubs. These GCCs, primarily situated in cities like Bengaluru, Hyderabad, Delhi NCR, and Mumbai, are propelling advancements in drug development, clinical trials, and supply chain management by utilizing advanced technologies such as AI, machine learning, and blockchain.