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HCL Joins Hands with Claim Genius to Co-Develop AI Claims Management Solutions

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Claim Genius’s damage analysis technology provides powerful automated features including instant analysis of uploaded damage photos and videos, detection and analysis of vehicle parts and damage, and prediction of vehicle total loss based on client defined thresholds

Home grown technology major HCL Technologies (HCL) and Claim Genius, a world leader in Artificial Intelligence (AI) automation solutions for the auto insurance market, announce their entrance into a strategic agreement to jointly develop and market new AI claims management solutions. In the aftermath of the agreement, HCL will be able to offer Claim Genius’s real-time damage analysis technology for passenger vehicles to global insurance carriers.

HCL will be integrating Claim Genius’s platform with HCL’s core claims platform, which is widely used by carriers. It’s welcome news for the tech major’s clients across the globe as this integrated workflow solution will be available for HCL’s global clients and will drive speed, accuracy and productivity improvements for the automobile insurance services sector.

In a statement issued by HCL, the company wrote, “Once the service is implemented, clients will be able to get an instant AI-powered repair estimate for the damaged vehicle based on photos or videos uploaded from the client’s mobile app or claims management system. This estimate information can immediately be incorporated into the insurer’s claims management workflow utilizing HCL’s core claims-management products.”

Claim Genius’s damage analysis technology provides powerful automated features including instant analysis of uploaded damage photos and videos, detection and analysis of vehicle parts and damage, and prediction of vehicle total loss based on client defined thresholds. It also provides active feedback for continuous AI model optimization, and full API access for custom integration, among other features.

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