HCLSoftware, the software division of HCL Technologies, has signed a strategic Memorandum of Understanding (MoU) with the Swiss Network in India, which includes the Embassy of Switzerland, the Swiss Business Hub India, and Swissnex in India, to join the Indo-Swiss Innovation Platform.

This Platform, created in conjunction with the Trade and Economic Partnership Agreement (TEPA) framework, lays the groundwork for bilateral cooperation aimed at enhancing digital infrastructure and promoting Indo-Swiss collaboration strategically.

The objective of the MoU is to tackle significant public sector challenges by fostering citizen-focused digital transformation in various GovTech areas such as e-governance, sovereign collaboration, healthcare, edtech, and agritech. Leveraging HCLSoftware's expertise in enterprise technologies and its development of platforms like HCL Total Experience, HCL Universal Orchestrator, HCL AppScan, and HCL BigFix, the partnership will investigate new collaborative models that meet real-world governance needs.

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By engaging a diverse group of stakeholders from government, academia, startups, and industry, the MoU creates a cross-border GovTech innovation corridor that facilitates knowledge sharing and promotes long-term co-innovation between Switzerland and India.

As part of this collaboration, HCLSoftware introduces its Experience, Data, and Operations (XDO) Blueprint— a strategic framework created to assist in modernizing the public sector.

This proficiency will help identify scalable strategies to improve user experience, optimize service delivery, and enable data-driven decision-making across governance sectors.

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Kalyan Kumar, Chief Product Officer at HCLSoftware says, “This partnership represents a meaningful step toward advancing GovTech through international collaboration. By contributing our experience and frameworks like the XDO Blueprint, we aim to support joint efforts exploring innovative, citizen-centric digital transformation approaches. We look forward to working with partners across Switzerland and India to co-create scalable solutions that can enhance transparency, improve service accessibility, and strengthen public institutions for the future.”