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Infosys Builds AI Agent to Boost Operations in the Energy Sector

CIO Insider Team | Friday, 7 November, 2025
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Infosys, a worldwide pioneer in next-gen digital services and consulting, has created an AI Agent aimed at digitally revolutionizing operations in the energy industry.

This productivity solution utilizes Infosys Topaz, an AI-first product that employs generative AI technologies, Infosys Cobalt, a collection of services, solutions, and platforms designed for businesses to speed up their cloud transition, in conjunction with Microsoft Copilot Studio, Azure OpenAI within Foundry Models, and ChatGPT4o.

It improves processes by utilizing conversational AI to convert real-time data into actionable insights, delivering essential information, automating reports, and enhancing safety, reliability, efficiency, and decision-making.

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The AI Assistant effectively analyzes numerous reports, such as well logs, images, graphs, and tables, to enhance operational efficiency. Moreover, it offers forecasting insights and early alerts to foresee immediate operational difficulties, allowing users to plan tasks more effectively, reduce delays and mistakes, and obtain information promptly. This results in enhanced safety and dependability, better wellbore quality, optimized operational performance, and decreased non-productive time (NPT).

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We see this as a pivotal move toward an AI-first future, where intelligent automation and predictive analytics redefine productivity and operational excellence

Stephen Boyle, VP Partner Development, Global Partner Solutions, Microsoft says, “At Microsoft, we believe that the power of partnership is essential to unlocking the full potential of AI for industry transformation. Our collaboration with Infosys combines deep domain expertise with advanced AI and cloud technologies, helping organizations drive measurable business value by enhancing safety, reliability, and operational excellence.”

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Ashiss Kumar Dash, EVP & Global Head – Services, Utilities, Resources, Energy, and Enterprise Sustainability, Infosys says, “The energy sector faces ongoing challenges in managing complexities of vast volume of operational data while making real-time decisions that ensure safety, efficiency, and peak performance. Our AI Agent solution, powered by Microsoft’s AI and Cloud capabilities, Infosys Topaz, and Infosys Cobalt, directly tackles these challenges by transforming raw data into actionable insights through intuitive conversational AI. We see this as a pivotal move toward an AI-first future, where intelligent automation and predictive analytics redefine productivity and operational excellence.”



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