IT giant Infosys Ltd revealed the growth of its strategic long-term partnership with Sunrise, the second-largest telecommunications provider in Switzerland, to fast-track IT transformation.

Through the expanded partnership, Infosys will assist Sunrise in establishing a strong, contemporary, flexible, and secure technological infrastructure designed to improve customer experience, boost operational agility, and facilitate future preparedness.

The collaboration illustrates the shared dedication of Infosys and Sunrise to innovation centered around customers, emphasizing IT transformation, data protection, operational flexibility, and the eventual incorporation of artificial intelligence.

Infosys has played a crucial role in optimizing Sunrise’s IT environment, offering complete IT services that encompass design, development, testing, deployment, and operations. This large project involved effectively merging several vendors into a cohesive portfolio and effortlessly migrating a range of applications.

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These initiatives, fueled by the solid partnership and deep cultural harmony between the Infosys and Sunrise teams, are fostering a more scalable and secure technological landscape essential for propelling Sunrise’s IT transformation and establishing a foundation for future AI-driven projects.

Infosys will utilize its proficiency in AI, analytics, and data, combined with aspects of Infosys Topaz, an AI-first solution employing generative AI technologies, to assist Sunrise in becoming an AI-driven organization.

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This will enable Sunrise to reveal new business opportunities by providing improved speed, efficiency, and quality in operations via data-driven insights and smart automation. It will also provide measurable benefits for customers by improving service reliability, accelerating the launch of new products, and delivering customized digital experiences.

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Anna Maria Blengino, CIO, Sunrise says, "Through our strategic collaboration with Infosys, we are consolidating our technology landscape and infusing it with AI, putting enhanced customer experience at the heart of this transition. The Sunrise and Infosys teams are working side by side with a true one-team mindset to design and deliver platforms that are more agile, predictive, and scalable."