Infosys, a worldwide frontrunner in next-gen digital services and consulting, has today unveiled Infosys Topaz Fabric.

This consists of a stack of layered, composable, open, and interoperable data infrastructure, models, agents, flows, and AI applications that assist in unifying and speeding up IT service delivery throughout the enterprise environment.

Infosys Topaz Fabric allows enterprises to easily access services-as-software – whether integrated or modular – via a complete one-stop solution. It realizes enterprise value by reinventing IT processes, enhancing current IT investments, and integrating AI-driven capabilities seamlessly while steering clear of vendor lock-ins.

The business services provided by Infosys Topaz Fabric encompass IT operations, transformation offerings, quality engineering solutions, and cybersecurity solutions. It also includes over 50 agents designed specifically for IT operations, featuring seamless integration with nine enterprise platforms.

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Infosys engineers, placed onsite, work alongside the business teams to tailor Infosys Topaz Fabric to the unique enterprise environment, providing high-quality IT services with remarkable speed and precision.

The services are provided by AI agents that function alongside humans in the process. AI agents carry out complete workflows with human involvement, either removing or automating tasks, and enhancing human capabilities in task execution.

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For instance, the Infosys AI HR agent can handle an employee inquiry about business travel via chat or email, and also create the relevant travel request. Human employees oversee, educate, and constantly contextualize the pre-built AI agents to guarantee precision, regulation, and ethical conformity.

Satish H.C., Chief Delivery Officer, Infosy says, "Infosys Topaz Fabric brings to our clients the resilience that comes from combining the transformative powers of artificial intelligence with human creativity to supercharge service delivery across the enterprise landscape, while building on their existing investments. This approach lets them reimagine their services stack to become the powerful engine that can accelerate to match the pace of business and deliver for them the competitive advantage that they need."

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Laxmi Srinivas Samayamantri, Vice President, Global Engineering, Data & Architecture , Nu Skin says, "We are collaborating with Infosys to enrich beauty and wellness commerce IT operations through the power of Agentic AI. Together, we are expanding this further with Infosys Topaz Fabric by enabling Agent Assist features, which we anticipate will increase automation for application and infrastructure support, enhance resilience, and elevate the user experience."