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Infosys to Enhance Field Services for Archrock

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Infosys, the global leader in next-generation digital services and consulting, and Archrock, Inc. (Archrock), the leading provider of natural gas compression services in the U.S., have established a partnership to combine digital technology and mobile tools for field service professionals.

Infosys will use its pre-configured accelerator for Microsoft Dynamics 365 Field Service Application as part of this engagement to streamline and improve Archrock's field services and operations.

Infosys was chosen by Archrock for its extensive experience and domain understanding in the energy sector, as well as its focused staff and powerful capabilities in the Microsoft Dynamics 365 Field Service market.

The field services platform will be connected with backend enterprise resource planning solutions by Infosys.

“Our collaboration with Infosys is part of a multi-year technology project to further enhance the value proposition to our customers, more effectively manage our assets, reduce our emissions footprint and yield attractive value for our shareholders,” said Eric Thode, Archrock’s Senior Vice President, Operations.

“We are thrilled to be working with Archrock on their field service transition. We are convinced that, together, we will create tremendous business value in this journey with Archrock, thanks to our deep knowledge of the energy industry, technical competence, and strong partnership with Microsoft”, adds Kumar.

“Our digital transformation has two key goals, which are to better our customers' experiences and to make our field staff' tasks easier. We predict that as these cutting-edge mobile tools are used across our operations, our compression unit uptime will increase, our field service technicians' efficiency will improve, and vehicle mileage will decrease”, continued Thode.

“With the right digital and energy industry credentials, we are confident Infosys is the right partner to deliver Microsoft’s industry leading field service platform”, added Thode.

Ashiss Kumar Dash, SVP and Segment Head - Services, Utilities, Resources, Energy, Infosys, explained that, “energy firms are embarking on a digital transformation journey to reap the benefits of high productivity, enhanced human experience, and operational efficiency, having recognized the promise of digital technologies

“We are thrilled to be working with Archrock on their field service transition. We are convinced that, together, we will create tremendous business value in this journey with Archrock, thanks to our deep knowledge of the energy industry, technical competence, and strong partnership with Microsoft”, adds Kumar.

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