Cognizant revealed the establishment of the Claude Frontier Capability Group, comprised of over 25,000 specialists devoted to providing Claude for clients. The team is concentrated on operational excellence, transformation, and client success, possessing the capacity to advance AI from pilot projects to full-scale implementation within essential enterprise functions.

Businesses have access to advanced AI technology but still encounter difficulties in providing value to the organization. Cognizant has developed Claude expertise across its workforce, with over 44,000 employees in business units and corporate roles already trained or certified in Claude. The new team is a committed organization creating and managing Claude-powered systems within client companies.

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Cognizant is additionally launching a managed services approach for Claude. Under the model, Cognizant oversees the operation of Claude-driven systems in production for clients, allowing them to concentrate on the business outcomes it enables. Both initiatives utilize Cognizant's Frontier workforce model, which is creating Frontier Certified Engineers and Frontier Business Operators certified directly by companies using the frontier model.

Cognizant's managed services approach facilitates the production operation of Claude for clients, integrating specialized talent, licensed access to Claude, and Cognizant's proprietary IP, such as its AI Delivery Operating System. The model provides clients with more consistent AI expenditures and conducts every engagement under enterprise-level security and governance measures, tailored to each client's connectivity, architecture, and risk needs.

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The team will primarily concentrate on four key areas: reimagining business sectors with AI, developing and upgrading the systems that facilitate them, securely operating agents on a large scale, and making AI-native software engineering a fundamental delivery skill. For modernization, Cognizant introduces purpose-built Claude agents that accelerate the analysis and restructuring of legacy and mainframe code. Collectively, these domains transition Claude from experimentation to business infrastructure.

The transformation is already happening within client operations. At a worldwide pharmaceutical producer, shop-floor agents powered by Claude and developed by Cognizant decreased downtime by 35 percent and lowered troubleshooting time from 90–120 minutes to 10–15 minutes.

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Cognizant utilized Claude to automate the creation of requirement data sheets for a media and entertainment firm, reducing the time needed to bring products to market from 3–4 weeks to approximately 15 minutes. At a North American insurance company, automation driven by Claude sped up the creation of campaign briefs and support for retirement plans by 40 percent – 60 percent.

Cognizant possesses over 26,000 Claude certifications and is ranked number one worldwide for Claude Certified Architect: Foundations. The organization is rolling out Claude to its employees, encompassing corporate roles, engineering, and delivery teams, as revealed in November 2025.