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Ericsson to Deploy Latest Automation, ML and AI Technologies for India's Bharti Airtel

CIO Insider Team

India’s largest integrated telco – Bharti Airtel recently renewed agreement with Ericsson for providing pan-India managed network operations in Ericsson Operations Engine.

This is a three-year deal that will witness Airtel launching Ericsson Operations Engine in 2020.

Ericsson will deploy latest automation, machine learning, and artificial intelligence technologies to enhance Airtel’s mobile network performance and customer experience. Ericsson additionally will

manage Airtel’s network operations center and field maintenance activities in India.

Through this deal, Ericsson will deliver Network Optimization Services by combining multi-vendor networks expertise with its state-of-the-art machine learning Artificial Intelligence enabled cognitive software suite. This will help in delivering a better customer experience and ensure a healthy return from Airtel’s deployed network assets.

Strengthening the 25-year collaboration between Ericsson and Airtel in India, this deal will use Ericsson’s global capabilities in AI-based data-driven automated technology upgrades to give Airtel’s network performance and operation an efficiency boost.

Airtel and Ericsson has a long-standing technology and service partnership that has spanned 2G, 3G, 4G provision, and now 5G trials.

Bharti Airtel’s CTO, Randeep Sekhon said, “We are pleased to strengthen our deep partnership with Ericsson as part of our vision to build a future-ready network that enables world-class experience for our customers.”

And the Head of Ericsson South East Asia, Oceania and India, Nunzio Mirtillo said, “This agreement demonstrates the continued confidence in our products and end-to-end solutions in Bharti Airtel’s network and IT operations.”

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