Genpact, a proactive and innovative technology firm, has named Dinesh Jain as the Global Capability Center (GCC) Leader.

In his new position, Jain contributes more than 30 years of expertise in technology, GCC service delivery, and leadership in digital transformation. He has collaborated significantly with global companies to design and expand their capability centers.

Jain's latest position was with Accenture as Managing Director and Global GCC/GIC/Captive Solution Lead, where he managed the establishment and supervision of GCCs in India and Australia-New Zealand. He additionally held the position of Technology Leader for Asia Pacific, Europe, Africa, and Latin America.

Before joining Accenture, he served in executive positions at General Mills, Celpro Group, and Birla Technologies, concentrating on transformation, technology strategy, architecture, and execution.

"Genpact stated that Dinesh will lead the company's initiatives to assist clients in developing, expanding, and transforming their GCC strategies, delivering business results through empowered operations, advanced technologies, and data-driven transformation."

Riju Vashisht, Chief Growth Officer at Genpact, greeted Jain, stating, “In the age of agentic operations, GCCs have evolved beyond mere delivery centers; they serve as strategic growth drivers. Under Dinesh’s guidance, we're assisting clients in transforming these centers into drivers of ongoing innovation and competitive edge."

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Jain stated, “GCCs currently stand at the crossroads of process, technology, data, and global talent, influencing how companies expand and compete. We aim to assist clients in developing forward-looking GCCs that combine Genpact’s extensive process knowledge with cutting-edge technologies, fostering ongoing innovation and quantifiable business results."

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Jain offers extensive knowledge to refine Genpact’s GCC strategy and frameworks, assisting clients from various sectors and areas in developing and transforming their centers into vital components of their worldwide businesses.

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“His main focuses are assisting businesses in setting up and expanding their GCCs, transforming them into global centers for innovation, engineering, and processes, and providing guidance on scaling or divesting strategies to enhance value creation,” according to reports.