Happiest Minds Technologies Limited, an Indian IT consultancy and services company, teamed up with Soroco, an AI startup based in Bengaluru.

This alliance aims to help organizations find solutions to challenging business issues, make data-driven decisions, increase operational effectiveness and save costs, and eventually identify, track, and enhance their operating procedures.

In 2014, George Nychis, Arjun Narayan, and Rohan Murty—son of Infosys founder NR Narayana Murthy—founded Soroco. The business has created a tool known as Scout that creates a work graph that illustrates how teams interact with digital work.

"The partnership aims to help organizations solve complex business problems, make data-driven decisions, improve operational efficiency and cost savings, and ultimately discover, monitor, and improve their operational processes".

According to Samson David, CEO of Soroco, customers using the Scout AI model to obtain unmatched visibility into operational bottlenecks are well aligned with Happiest Minds' digital transformation experience. He thinks that by working together, they will be able to achieve outstanding business results including raising sales, cutting expenses, improving customer satisfaction, and minimizing risks.

Happiest Minds' Vice President and Head of CoE, Digital Process Automation, Ramu MR, stated that the company's collaboration with Soroco will shorten time to value by providing creative solutions through their AI-driven work graph platform, Scout, that connect possible digital hotspots, application scaling, and unified process intelligence.

He is sure that their existing and future clients would see a faster pace of digital transformation maturity as a result of this strategic alliance, increasing their effectiveness and efficiency.

Customers of Soroco include HDFC Life, Dedalus, Cetera, a financial services company. About 300 people work for the company in the US and India.

Tech Mahindra and Soroco inked a strategic collaboration agreement in August of last year to establish a Center of Excellence (CoE) in Delhi that offers an expedited business process management transformation program. Task mining and intelligent automation processes assist this program.