HCL Technologies Partners With Bobble AI to Deliver Customer Engagement Solutions
Global technology major, HCL Technologies (HCL), today announced that has partnered with Artificial Intelligence (AI) innovation firm Bobble AI for offering customer engagement solutions in the open banking space with the use of plug-n-play White-label Keyboard SDK (software development kit).
By creating a unique advantage and strengthening HCL’s relationships with its Banking and Insurance Clients, the keyboard-based solutions are building a competitive advantage by delivering clear benefits including increased revenue and reduced customer acquisition cost.
This solution will be implemented remotely and will assist HCL’s Banking Clients develop a 360-degree understanding of their consumers based on smartphone behavior across 24/7 usage. With this knowledge, HCL Technologies' Banking Clients will be equipped with a far better communication and acquisition strategy for cross-selling its wide array of products and services.
With this knowledge, HCL Technologies' Banking Clients will be equipped with a far better communication and acquisition strategy for cross-selling its wide array of products and services
The Bobble AI Keyboard SDK, in addition to featuring core type functionalities like auto-correct, word predictions, swipe-to-type, clipboard and a lot more in English, offers them in 36 other Indic languages and over 100 International languages.
The solution seamlessly integrates with a bank’s mobile application, availing consumers with access to services while creating an opportunity for banks to extend their features and offering a real-time intent to the consumers. This serves as both a strategic driver for promotion of mobile banking services and helping banks regaining P2P (peer-to-peer) transactions that might be lost to digital wallets and other dedicated solutions.