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HP India launches free remote helpdesk for PC users

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CIO Insider Team

Helping little and medium organizations (SMBs) just as people adjust to their new work from home prerequisites, HP India has presented a restricted period free helpdesk support. Clients frequently face IT-related difficulties that can be tended to through remote help from specialists. The helpdesk will be accessible to PC clients of all brands in India.

"Now more than ever, consumers are relying on technology providers like HP to support them with the right set of products and services to help in their day-to-day continuity. These are challenging times and as industry leaders, it is our responsibility to go beyond corporate boundaries and help every user out there. Today working, learning or earning from home is the new normal, and this 24/7 help desk is aimed at making sure users can do so in an uninterrupted fashion," says Vinay Awasthi, Managing Director, HP Inc. India, Bangladesh & Sri Lanka.

Because of the progressing well being crisis, a large number of customers and entrepreneurs and their staff presently need to telecommute. Without standard help and administration channels, HP is making this administration accessible to PC clients of all brands to guarantee they can work without block and keep up business progression.

For singular buyers, this administration will be accessible free till May 31, 2020, while little and medium business (SMB) clients will be qualified for this administration for a fixed time of one month from the date of enrolment.

The helpdesk will have HP-affirmed specialists to help on issues that can be tended to remotely. These incorporate issues identified with general execution, security arrangement, availability, working framework, media support, portability, programming activity, and establishment, among others. HP has conveyed a group of prepared operators to man the helpdesk. These specialists have been furnished with access to telecommute innovation by HP to deal with numerous lines, utilizing talk, social and web bolster alternatives.

To access the helpdesk, business clients should enrol or benefit data on this proposal by sending an email to hpindiaservices@hp.com. Then again, people can either utilize the accessible if the need arises support on cost free number 1800 258 7140 or can send a general enquiry on the previously mentioned email.

Two or three days back, HP had declared new instruction associations to help understudies and schools affected by COVID-19. In India, HP had joined forces with Interactive Education organization Gamooz Interactive Solutions Pvt. Ltd. to give access to instructive substance to its clients, from worksheets to 2D Augmented Reality content bolstered by the Gamooz application to make learning additionally captivating and fun.

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