Infosys announces a seven year old global strategic collaboration with TK Elevator, to extend the modernization of the German elevator maker’s Information Technology (IT) infrastructure in Europe and Africa.

According to reports, as part of the deal, Infosys will consolidate the global service desk and workplace operations.

Infosys offers Artificial Intelligence-powered IT helpdesk services, digital workplace management, as well as network services, powered by its Cobalt suite, according to reports.

Through the collaboration, aims to boost cyber security and enhance the digital experience for TK Elevator’s end users, by leveraging its deep domain expertise and IT infrastructure modernization capabilities.

The collaboration, while improving availability of IT infrastructure, will reduce overall IT operational costs.

Infosys is a global leader in next-generation digital services and consulting. They enable clients in more than 50 countries to navigate their digital transformation.

Susan Poon, global chief information officer, TK Elevator says, “At TK Elevator, IT infrastructure is the core of our digital initiatives, and we continuously strive to provide state-of-the-art user services. With Infosys as a strategic partner, we are confident to achieve our target of automation, innovation and efficiency across the IT landscape.”

Jasmeet Singh, executive vice president and global head, manufacturing, Infosys says, “Enterprises globally are repeatedly choosing cloud-based modernization solutions to enable their digital journeys, rendering their businesses more resilient.”

“As we work towards establishing an engagement based on mutual trust and creating a value ecosystem, Infosys’ best-in-class solutions in LAN, digital workplace, cybersecurity and infra, powered by AI and hybrid cloud, will drive operational excellence for TK Elevator globally,” Singh adds.