Food and grocery delivery platform Swiggy has launched a new consumer app called ‘Pyng’ to expand its professional services market. The artificial intelligence platform has been designed to simplify access to thousands of verified professionals across various specializations.

Pyng is an online marketplace that addresses the increasing yet unmet demands of urban consumers. These consumers are often overwhelmed by endless online searches for reliable, skilled professionals. With the help of AI, the app aims to make access to verified professionals more efficient and dependable.

“As our lives become increasingly fast-paced, the demand for professional assistance from tax planners and counselors to yoga trainers is growing across both personal and professional spheres,” says Nandan Reddy, cofounder and head of innovation at Swiggy.

“AI platform will empower individual providers and bring structure to consumers’ latent needs, connecting them with reliable experts who deliver real value. In addition, the platform also offers a money-back guarantee in case users do not find value in the service,” adds Nandan.

The app features two AI helpers the ‘search assistant’ comprehends user inquiries and their subtleties to suggest the most fitting professionals based on unique requirements, while the ‘professional’s personal assistant’ allows users to investigate a professional’s services and recommends the best methods to meet their needs.

Swiggy, in an official announcement, stated that the app has been quickly bringing on board professionals. It includes over 1000 professionals from diverse specializations such as health and wellness specialists, financial counselors, astrologers, spiritual guides, event organizers, educational instructors, and more.

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The app is presently available exclusively for users in Bengaluru. Swiggy’s foray into the professional services sector enhances the company’s goal to improve quality of life by providing unmatched convenience.