Tata Consultancy Services (TCS) announced on June 8 the creation of a new specialized business unit aimed at assisting organizations in setting up and expanding artificial intelligence (AI)-native Global Capability Centres (GCCs), in response to rising demand from multinational firms seeking to turn their offshore operations into innovation centers.

The firm has initiated the Global Value & Innovation Centres (GVIC) Business Unit, designed to offer comprehensive services covering GCC strategy, establishment, operations, and AI-driven transformation.

In conjunction with the transition, TCS has named Soumen Roy as the Head of TCS GVIC. Roy, who most recently held the position of TCS Canada Country Head, will directly report to CEO and MD K Krithivasan.

The announcement arrives as IT services firms are more frequently focusing on the rising GCC demand in their quest for substantial agentic AI contracts.

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TCS states that the new business unit merges the firm’s GCC consulting and execution skills with its expertise in AI, cloud, engineering, and talent management to assist organizations in creating what it calls AI-native GCCs.

The services encompass the complete GCC lifecycle, ranging from consulting and establishment to expanded operations and transformation. TCS stated that the model includes AI-driven operational structures, cloud and data infrastructures, business platforms, responsible AI governance systems, and talent enhancement initiatives.

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Krithivasan stated, “Through TCS GVIC, we are uniting TCS’ extensive expertise across the GCC lifecycle with our capabilities in AI, engineering, talent, and operations to establish high-impact, future-ready global centers that provide ongoing business value for clients.”

The firm reported it presently collaborates with over 150 businesses worldwide at different phases of the GCC lifecycle and intends to leverage growing investments in the field as companies steadily embrace AI-driven operating frameworks.

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The launch highlights the increasing strategic significance of the GCC market for Indian IT service companies, many of which are broadening their consulting, transformation, and managed services to align with the swiftly evolving GCC ecosystem.