The business world realizing the inevitability of digital transformation is a silver lining to the pandemic. But it's also imperative that they get it right the first time, as most of the companies don't possess the means for a `go-around' with their digital transformation project. Businesses need to make sure that the transformation helps them optimize their operations, time, cost, and most importantly, earmark better focus on their core business.

Given this dire need, it's no wonder that organizations opt for highly responsible IT partners like Persado Technologies, which is a global SAP and Cloud Consulting organization comprising a team of highly experienced IT professionals. With its operations based out of the US, Brazil and India, Persado takes complete responsibility for their customers' SAP landscape. Lend your ears to the CTO of one of the Big5 Consulting firms, "We have used Persado's services multiple times for SAP support and to source our resource needs in the SAP industry. The result till date is good and we could unearth fitting talent for various positions. The attribute that stands out in Persado is their personable and responsible attitude. They are always on top of things and highly responsive to their clients."

The credit goes to Persado's 24×7 round-the-clock support and its deep expertise that helps customers free up extra costs, time and mind-share. This allows organizations to focus on key business areas. CIO Insider engages in an exclusive chat session with Persado's founder & CEO, Mohit Gupta.

In conversation with Mohit Gupta, Founder & CEO, Persado Technologies

What do you do differently? What makes your clients speak so highly of you?

We offer our clients a one-stop-shop experience when it comes to SAP by providing end-to-end solutions including upgrades, support, staffing and ongoing application managed services. Persado offers reliable support and ensures that we have a clear understanding of our customers' needs and demands and this guarantees optimal ROI. That's exactly why we are highly regarded for the successful delivery of many complex SAP projects in some of the largest Global organisations.

Our team takes complete responsibility for your SAP landscape, allowing you to focus on key business areas and by offering 24×7 round-the-clock support. We possess deep expertise which enables businesses to free up extra costs, time and mind-share. Our IT AMS include development, integration, implementation, testing, and functional and technical support.

Above all, we have a localized approach. Our clients can ask for onsite consultants or get benefits with remote consultants without paying for additional physical space. Our certified consultants work in the same time zone, and speak the same language.

support services directly. We provide a wide range of SAP consulting services including SAP implementations, SAP upgrades, judicial case management implementations, development services, SAP integration services, SAP landscape migrations to public cloud platforms, data management services, SAP analytical services and digital workplaces user experiences.

On the other hand, we also offer support services for SAP applications on-premise or in the cloud. Our support services range from complete SAP application managed services (on-premise or in the cloud) & functional support services to short or long-term bespoke support through staff augmentation.

How would you describe your staffing services?
Here also, we believe that end-to-end offering is a key aspect. We manage the entire recruiting process for an IT Projects implementation ­ from technical resources to project managers to subject matter experts and beyond. This choice ensures that the top level staff would not be overwhelmed by the magnitude of the IT Projects implementation and can instead focus on the company's core business activities, which is essential for business continuity.

What is the kind of ethos that enabled your company such an elevated amount of success within a short span of time?
We owe it to the core values that lay the foundation of our company: Integrity, Respect, Teamwork, focus on clients and a great sense of social responsibility. We hold ourselves to the highest ethical standards in everything we do and it's instilled in our people that we treat one another with respect and embrace diversity, communities, and varying points of views. Also, it's mandatory for us that we invest time in learning our clients' business to make our collaboration more effective and long term and the best solutions always come from working together with our employees and clients as one team.

On the other hand, we place value and importance on giving back to our communities across the nation. We will support both financial contribution and personal voluntary actions from our employees. This sense of responsibility is embedded in our vision to soon become the preferred MSP and VSP provider to the Fortune 1000.