By CIO Insider Team
 

Rezolv, an AI-native lending technology platform for financial services, has secured $12.5 million in Series A funding led by Norwest. The round also saw participation from Vertex Ventures Southeast Asia and India and existing investor 3one4 Capital, according to a media report. The company develops AI-powered solutions that enable lenders to simplify operations and improve the efficiency of lending processes.

Founded in 2024 by Karan Mehta and Sonali Jindal, former founders of Kissht, Rezolv works with banks and non-banking financial companies. Its platform combines a comprehensive debt-collection system with purpose-built AI, bringing lending and collections expertise together with an AI-first technology stack.

The newly raised funds will be used to expand Rezolv’s AI capabilities across key areas of lending, including sales, risk assessment, underwriting and collections. The company aims to automate lending
workflows end to end while building a globally scalable AI platform for the financial services sector.

Rezolv’s technology supports lenders across the customer lifecycle, from welcome calling and pre-delinquency management to collections and write-offs. By combining advanced analytics, automation and digital engagement, the platform seeks to improve operational efficiency while delivering a better customer experience.

Rezolv serves banks and NBFCs through a debt-collection platform powered by AI, combining lending and collections expertise with an AI-first technology stack. The startup aims to build end-to-end automation for lending workflows.

Since its inception, Rezolv claims to have partnered with over 22 banks and NBFCs, including AU Small Finance Bank, ICICI Bank, Poonawalla Fincorp, Bajaj Auto Credit and Five-Star Business Finance.

It powers 6.5 million minutes of borrower conversations every month, enabling pan-India collections across more than 12 million loan accounts. The company claims its platform has helped improve bounce and resolution rates by 35%.

Rezolv competes with players such as Credgenics, Nucleus Software, and Mobicule in the AI-powered lending and debt collections space. According to data, fintech startups raised nearly $2 billion in H1 2026, accounting for 26% of the total funding rose.

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Speaking on the fundraise, Sonali Jindal, Founder, Rezolv, said, “AI adoption is no longer the challenge as nearly every organization today is implementing AI. The real challenge is metricization: can you quantify the business impact AI is creating? At Rezolv, we are solving this for debt collections by combining a comprehensive platform with AI and intelligence to deliver measurable outcomes across recovery rates, cost, productivity and workforce optimization. We believe the next phase of AI will be defined by measurable business outcomes, not just adoption. This investment will help us bolster these capabilities and further strengthen our proposition for the lending ecosystem.”

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Niren Shah, Managing Director and Head of Norwest India and Nikhil Kookada, Principal at Norwest, said, “Norwest is delighted to partner with Karan and Sonali at Rezolv to build a defining AI-native platform for the financial services ecosystem. AI is creating an opportunity to fundamentally rethink financial services. Debt collection is one of the most compelling areas in financial services for AI-led transformation, given the scale, complexity, and highly manual nature of the existing ecosystem. We believe the team has the ambition and capabilities to define a new generation of AI-led financial services infrastructure.”