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Inactive UPI IDs to Deactivate by December 31, 2023: NPCI

CIO Insider Team | Saturday, 18 November, 2023
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The National Payments Corporation of India (NPCI) has asked payment apps like Google Pay, Paytm, PhonePe, etc. and banks to deactivate UPI IDs and numbers that have been inactive for more than a year.

NPCI circular was sent to all UPI members on 07.11.2023. The decision was taken to prevent the inadvertent transfer of funds to unintended recipients when customers change their mobile numbers without disconnecting the old number from the banking system. There is a possibility that the old mobile number may be assigned to the new operator.

As per the unused rules, the taking after must be done by the Third Party App Supplier (TPAP) and Installment Benefit Suppliers (PSP) and executed the same by December 31, 2023.

All TPAPs and PSP banks might recognize UPI IDs and related UPI numbers and phone numbers of the clients who have not performed any money-related (charge or credit) or non-financial exchanges for 1 year from the UPI apps.

As per the NPCI circular, In the realm of digital payments, it is essential for customers to regularly review and verify their information within the banking system to ensure a safe and secure transactional experience.

UPI IDs and UPI numbers of such clients might be debilitated for internal credit exchanges. Assist, PSPs should deregister the same phone number from the UPI mapper as well.

Clients with internal credit piece UPI IDs and phone numbers might re-register in their UPI apps for UPI mapper linkage. Ensembles can make installments, and non-financial exchanges utilizing UPI Stick as required.

An unused activity has been taken to guarantee a secure and secure value-based involvement. As per the NPCI circular, In the realm of digital payments, it is essential for customers to regularly review and verify their information within the banking system to ensure a safe and secure transactional experience. Be that as it may, it has come to our consideration that clients may alter to a modern portable number without disassociating the past number from the managing an account framework.



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