The State Bank of India (SBI) launched various artificial intelligence (AI)-driven features across its retail and corporate banking platforms, such as an AI-based virtual assistant, innovative digital account-opening processes, and mobile trade finance solutions for corporate and MSME clients, the bank announced.

The declarations were made on the bank's 71st Bank Day to enhance its digital banking services via the YONO and YONO Business platforms.

SBI has incorporated its complete trade finance suite into the YONO Business app, enabling corporate and MSME clients to view, monitor, and approve inland, import, and export trade finance transactions via mobile devices.

The bank introduced YONO Ji, an AI-driven virtual assistant designed to offer 24/7 assistance for product and service inquiries on the YONO Business web and mobile applications.

SBI has launched a digital 3-in-1 account-opening feature for retail clients, allowing new customers to simultaneously open a savings account, a demat account, and a trading account with SBICAP Securities in one online procedure.

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Qualified customers can convert their savings accounts into corporate salary accounts or digitally upgrade current salary accounts without going to a branch.

The bank has introduced a sustainability option in the YONO app, enabling customers to see estimated carbon emissions saved through digital transactions and monitor a monthly "Green Score."

Moreover, SBI launched a "Financial Fitness" tool that offers customers a comprehensive overview of their deposits, loans, investments, insurance, and spending habits, accompanied by tailored financial insights.

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SBI Chairman C S Setty stated, 'While we commemorate 71 years of serving the nation, we are dedicated to creating a technology-focused, customer-oriented bank that constantly transforms banking experiences for individuals, businesses, and enterprises.'"

He stated that the latest services demonstrate the bank's emphasis on employing artificial intelligence and digital technology to streamline banking and enhance the customer experience.

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SBI serves over 53 crore customers, boasts more than 23,000 branches, and has over 10 crore registered users on its YONO platform. The bank reported that 66 percent of new savings accounts initiated in FY26 were acquired via YONO.