Kia India launches a training center in Kolkata for imparting soft skill and technical training with a special focus on electric vehicles (EV) to its dealership workforce across eastern and northeast regions.

Kia India is operating three facilities, each covering a 25,000 square feet footprint across Bangalore, Mumbai, and Faridabad, which it claims to have imparted more than 56,000 person-days training to up skill almost 10,000 dealer personnel.

According to reports, spread across 10,000 square feet of space, the latest center, along with keeping customer convenience at the core of the company's service operation also reinforces Kia India's emphasis on imparting world-class training to the dealership workforce.

According to the company, the facility is equipped to handle soft skill and technical training, as well as with a role-playing area, body and paint, and EV repair training.

Realizing the increased importance of digitizing operations, the new training center is fully digitized and can broadcast virtual training across dealerships, as per reports.

Yung-Sik Sohn, Chief Sales Officer, Kia India says, “Training and development have always been one of our core focus areas. Kia India has always prioritized up skilling personnel across different teams, such as after-sales, CRM, customer service, and technicians. Even before launching products in India, the company established three highly equipped modern training facilities to cater to customers with the best-in-class experience.”

“The inauguration of the fourth training facility is again a reiteration of the company's commitment towards its people and customers. The new facility will offer easy access to Kia India's dealer personnel from the east and northeast regions, which used to come to Faridabad earlier for their training,” adds Sohn.

Reports suggest that, these training centers are optimized to conduct virtual training across the network, training about 2,500 dealer staff virtually during the peak pandemic.