Truevis Technologies Pvt. Ltd., together with Neusoft Medical Systems, has set up a strategic service and spare parts center in Chennai to enhance the management and distribution of medical imaging spare parts, components, and accessories throughout India.

The program focuses on aiding hospitals, diagnostic centers, and healthcare facilities in establishing a more adaptable and dependable service framework for advanced medical imaging technologies, such as CT, MRI, PET/CT, and various diagnostic tools.

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With the increasing use of advanced imaging technology throughout India, healthcare providers are demanding reliable access to technical support, maintenance services, and essential components. The newly launched Truevis–Neusoft Mega Hub in Chennai aims to meet this need by positioning vital inventory nearer to the Indian market and facilitating a more structured and agile distribution network.

The Chennai facility enhances the current support network throughout India, adding to the existing center in Visakhapatnam and establishing a more robust, interconnected system for customers nationwide. It will act as a hub for acquiring, overseeing, and supplying medical imaging spare parts and accessories according to requests from customer sites.

The supply-chain model combines global sourcing with centralized inventory control and nationwide distribution in India. Components, pipes, and accessories imported from China can be consolidated and transported to India via the Free Trade Warehousing Zone (FTWZ) framework, facilitating organized customs processing, inventory control, and further distribution from Chennai.

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Using this model, components can be allocated to hospitals, diagnostic centers, and healthcare facilities as needed. The efficient process from global sourcing to the Chennai Mega Hub, inventory control, and nationwide distribution aims to enhance the predictability and efficiency of critical component availability.

The initiative likewise indicates a wider transition from equipment provision to comprehensive service infrastructure. For healthcare practitioners, the worth of advanced medical imaging technology relies not only on the functionality of the devices but also on the provision of prompt and reliable assistance during its entire operational lifespan.

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The Mega Hub will facilitate inventory management based on demand by tracking usage trends and needs to ensure suitable stock levels and allow for prompt restocking. This method aims to enhance inventory awareness, bolster supply-chain preparedness, and minimize the chances of essential components being inaccessible when needed. The facility will additionally aid organized procedures for returned and faulty parts, combining forward distribution with reverse logistics.

Chennai's key location as a significant logistics and business entry point enhances its function in linking the Mega Hub to client sites throughout the nation. The center will facilitate inbound deliveries, inventory oversight, and outbound distribution through an organized logistics system, assisting service teams in obtaining and relocating components to required locations.