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Whatfix Raises $ 90 Million in Series D Funding Round

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Whatfix, Saas (Software as a service) based platform, declared a procurement of $ 90 million during a SoftBank Vision Fund 2 round in a Series D funding. For the past 15 months the company’s valuation has increased threefold and has raised $ 139.8 million to date.

The funds are said to be utilized to not only boost its market share in the US but drive the global expansion to new areas such as Asia Pacific and Europe as well.

Along the way, it also plans to focus on artificial intelligence (AI), enterprise solutions, and in providing personalized experience by investing those funds in product innovation.

The company has grown vigorously over the past two years, especially with the triple raise in its revenue and headcount. Moreover, it has added three more offices in the UK, Germany, and Australia. At the moment, it boasts 500 employees in six different locations around the world.

Munish Varma, Managing Partner, SoftBank Investment Advisers remarked that Saas products have grown and have more importance in enterprises globally, all thanks to the digital adoption solutions.

Whatfix, according to Varma, makes it easier for businesses to employ SaaS applications, which boosts productivity. Whatfix is well positioned to become a DAS leader, with a roster of worldwide clients, and we are excited to be a part of their journey.

“Enterprises spend billions on applications across many departments, yet employee acceptance is low,” Sumer Juneja, Partner, SoftBank Investment Advisers, remarked. Quick adoption guarantees that software investments are repaid. Whatfix's solutions will be a crucial driver for businesses to reach this goal, as seen by their expansion.

“Whatfix is proud to offer a unified digital adoption experience enabling organizations to extract the full value from their software tools while also empowering employees, customers, and businesses. This latest round of funding strengthens our position as market leaders as we plan to expand our offerings globally and continue to provide excellent customer service to businesses who look to us to guide them through their digital transformation initiatives”, said Khadim Batti, CEO and co-founder, Whatfix.

Whatfix continues to thrive in guiding users through their DAP journey, with 500 global clients representing more than 100 Fortune 1000 businesses, including The Netherlands Red Cross, Experian, Sentry Financial Services, Cardinal Health Canada, BMC Software Inc., Bausch & Lomb, and others. When it comes to Digital Adoption Solutions, Whatfix's revolutionary product offering and valued customer service are quickly becoming important differentiators, which is why many are choosing to Whatfix instead of traditional vendors.

Experian's Lee Glenn, worldwide CRM Training Consultant, commented, "Whatfix has been exactly the solution we need for our extremely customized Salesforce environment that involves teams across the globe." “It's due to Whatfix's flexibility, we can ensure that our staff get the training they need, when they need it, and in a way that is tailored to their specific requirements and cultural circumstances. In addition, we were able to cut our training time in half. Whatfix is without a doubt a leading digital adoption vendor.”

Sentry Learning Leader Amy Boldt remarked, "From the start, the Whatfix team has been responsive and easy to deal with." From the couple of various deployments, we have done with Whatfix, we have saved roughly $950,000 in resources, which we can now use for profit-generating initiatives. We've also seen a large decrease in support calls, as well as increased employee productivity and user satisfaction.”

“Whatfix is proud to offer a unified digital adoption experience enabling organizations to extract the full value from their software tools while also empowering employees, customers, and businesses. This latest round of funding strengthens our position as market leaders as we plan to expand our offerings globally and continue to provide excellent customer service to businesses who look to us to guide them through their digital transformation initiatives”, said Khadim Batti, CEO and co-founder, Whatfix.

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